Cancellation Window
Rental cancellations must be requested at least 24 hours before delivery.
Eligible Returns
Only unused and undamaged rental equipment is eligible for return.
Inspection Required
All returned equipment is inspected for damage before refund or credit is issued.
Submit Cancellation/Return Request
Contact us with your rental invoice and reason for cancellation or return.
Verification
Our team will review your request and confirm eligibility based on rental terms.
Return Arrangement
Return the equipment to our location or arrange pickup if agreed.
Inspection & Refund/Credit
After inspection, refunds or rental credits are issued within 3–5 business days.
Equipment must be unused and undamaged
All accessories, manuals, and packaging must be returned
Cancellation or return request must be made 24 hours before scheduled delivery
Used or installed equipment is not eligible for refund
Custom setups or special rentals are non-refundable
Damage due to misuse or external factors is not covered
Valid rental invoice or proof of booking is required
Fill out the form below to initiate your return request
What is Techno Exhibition Pvt. Ltd.’s rental return policy?
Returns or cancellations are accepted if equipment is unused, undamaged, and requested within the allowed timeframe.
Can I cancel a rental after delivery?
Cancellations after equipment has been delivered are subject to inspection and may incur fees.
When will I receive my refund or credit?
Refunds or credits are processed within 3–5 business days after inspection.
Can I return a used generator?
No, generators or equipment that have been used or installed are not eligible for return.
What if the equipment is damaged upon arrival?
Contact us within 24 hours with photos. We will arrange repair, replacement, or credit as appropriate.